Thank you for choosing and using Mayao Lite! We are well aware of the importance of personal privacy and information security to every user, and therefore attach great importance to your privacy protection. In order to let you have a clearer understanding of how we collect, use, store and protect your personal information when using this application, we have specially formulated this privacy policy.
Before you start using Mayao Lite, please read the entire content of this privacy policy carefully. By understanding our information processing methods, you can use our services with more confidence. At the same time, we promise to strictly abide by applicable laws and regulations and take multiple security measures to ensure that your information is secure and not leaked or abused.
We encourage you to contact us at any time if you have any questions or suggestions about privacy protection during use. Your trust and support are the greatest motivation for us to continuously improve and optimize our services.
In order to provide you with better, safer and more personalized services, Mayao Lite may collect and process various types of personal information. This information mainly includes but is not limited to the following categories:
(1) Registration information: When you create an account, we will collect your basic identity information, such as email address, date of birth, gender, etc. This information helps us verify your identity, ensure account security, and provide you with a customized service experience.
(2) Usage information: To optimize service quality, we will collect your in-app usage data, including login time, frequency, interactive behavior, chat history, etc. Please rest assured that the collection and processing of chat content strictly abides by relevant laws and regulations, and adopts encryption and privacy protection measures to ensure the security of your information. We will also collect your device information (such as device model, operating system version), IP address and geographic location information (only with your authorization) to improve service performance and security protection.
(3) Technical information: We will automatically collect technical parameters on your device, including device brand and model, operating system type and version, browser type and version, network type, etc. This information helps us diagnose problems, improve user experience, and ensure the compatibility and stability of the application.
(4) Payment information: If you use Mayao Lite's paid features, we will collect payment-related information, such as payment account information, transaction records, etc., to complete the payment process and related services. It is worth emphasizing that to protect your financial security, we will not store your full credit card number or other highly sensitive payment information. All payments are processed through a secure and compliant third-party payment platform. We strictly limit the scope of information collection and only collect relevant data when it is necessary to achieve the purpose of the service, respecting and protecting your privacy.
We collect and process your personal information to provide you with a safer, more convenient and personalized service experience. Specifically, your information is mainly used in the following aspects:
(1) Providing, maintaining and optimizing services
By collecting your registration information and usage data, we can ensure the normal operation of Mayao Lite's various functions, promptly discover and fix technical problems in the system, continuously improve product performance and user experience, and allow you to get a smoother and more satisfactory service in the application.
(2) Ensuring account security and preventing risks
Your information helps us verify account identity, identify abnormal logins or potential fraudulent behavior, protect your account security, prevent unauthorized access and abuse, and protect your personal assets and privacy.
(3) Customer service and technical support
When you need help or feedback a problem, we will use the collected information to quickly locate the root cause of the problem and provide timely and effective customer service support to ensure that your questions and needs are professionally answered and handled.
(4) Compliance with laws, regulations and regulatory requirements
To meet the requirements of relevant laws, regulations and regulatory agencies, we may use your information to assist in investigations, law enforcement or other legal matters, ensure the legal and compliant operation of the platform, and safeguard the legitimate rights and interests of the majority of users. We promise to use your personal information only to the extent necessary to achieve the above purposes, strictly abide by the privacy protection principles, and safeguard your information security and rights.
We attach great importance to the security of your personal information and promise that we will never sell your personal information to any third party. Protecting your privacy is our responsibility and obligation. We strictly control the scope and method of information sharing to ensure that your data is safe and reliable. Mayao Lite will not disclose your personal information without your explicit consent. However, in the following specific circumstances, we may need to share your information to ensure the normal operation of the platform and your legitimate rights and interests:
First, in accordance with the provisions of relevant laws and regulations or the legitimate requirements of government authorities, we may provide necessary information in accordance with the law to cooperate with investigations or supervision to ensure compliance with national laws and regulations.
Secondly, to maintain the security and fairness of our platform and prevent fraud, deception, malicious harassment, abuse, or other situations that may harm the interests of you and other users, we will share relevant information within a reasonable scope so that we can take timely preventative and actionable measures to protect the legitimate rights and interests of all users.
In addition, when you use features that rely on third-party services, such as payment processing, identity authentication, and content hosting, we may share necessary information with partners to ensure the smooth operation of the service. These partners are carefully screened and committed to properly protecting your information in accordance with our privacy policy and legal requirements to prevent any unauthorized use.
Finally, if you actively authorize or agree to share your information with a third party, we will strictly follow your authorization to share it, ensuring that your right to know and your right to choose are respected.
Overall, we always prioritize user privacy and implement multiple security measures to manage and protect your personal information. Any information sharing is based on legal, compliant, and reasonable principles, and your data will never be misused or leaked.
Mayao Lite attaches great importance to the privacy protection of minors and strictly abides by all relevant laws and regulations, striving to create a safe and healthy user environment for minors. To prevent minors from using this app without their guardian's consent, we explicitly prohibit underage users from registering for or using Mayao Lite.
If we discover any minors using this app in violation of regulations, we will immediately take necessary measures, including but not limited to suspending the account, restricting access permissions, or completely deleting the account, to protect the legitimate rights and interests of minors. Furthermore, we encourage parents and guardians to actively monitor and supervise their children's online behavior and help them use internet resources safely and appropriately.
We are committed to continuously improving our mechanisms for protecting minors and promptly responding to relevant policy requirements to ensure Mayao Lite is a safe and trustworthy social platform, providing strong privacy protection and user experience guarantees for underage users.
To safeguard your personal information and data, Mayao Lite employs multi-layered and multi-dimensional technical and management measures to prevent information leakage, loss, tampering, and unauthorized access.
Technically, we fully encrypt user data, including SSL encryption during data transmission and encryption protection during storage, ensuring your information is always secure during network transmission and storage. We also utilize advanced firewalls, intrusion detection systems, and security vulnerability scanning tools to promptly detect and mitigate potential cyberattacks and malicious activity.
At the management level, Mayao Lite implements a strict access control mechanism. Only authorized personnel can access your personal information, and all access operations are logged and audited to ensure transparent and secure information processing. We also regularly provide employee privacy protection and security awareness training to enhance everyone's information security capabilities.
Furthermore, we have established a comprehensive security incident response mechanism. Upon discovery of any suspected information leak or security risk, we will immediately activate the emergency response plan, swiftly address the situation, and promptly notify affected users of the situation to minimize risk and loss.
Under applicable laws and regulations, you have a number of important rights regarding the protection of your personal information. Mayao Lite respects and actively supports your exercise of these rights to safeguard your privacy and data security.
First, you have the right to access your personal information at any time and understand the specific details of our collection, storage, and use. If you discover any errors or incomplete information, you also have the right to request correction to ensure the accuracy of your data. In addition, you can request deletion of your personal information as needed, particularly when it is no longer necessary or you withdraw your consent. In certain circumstances, you may also request to restrict or object to our processing of certain personal information, thereby further controlling your privacy rights.
If you have previously authorized us to use specific information, you have the right to withdraw that authorization at any time, which means we will cease using the relevant information. However, this will not affect the lawfulness of processing based on that authorization before the withdrawal.
If you wish to exercise any of the above rights, or have any questions or requests regarding your personal information, please contact us through our customer service channels. We are committed to responding to your requests promptly within a reasonable period of time to ensure that your rights are effectively protected.
Mayao Lite will only retain your personal information for as long as necessary to fulfill the various service purposes described in this Privacy Policy. We will reasonably determine the retention period for information based on specific business needs and relevant laws and regulations to ensure that your data is not stored for an unwarranted period of time.
When your personal information is no longer needed for the purpose specified at the time of collection, or you request deletion and it is legally required, we will implement strict security measures to completely destroy or anonymize the information to render it unrecoverable or unidentifiable, thereby maximizing your privacy protection. In addition, in certain circumstances, we may be required to retain some of your information for a period of time in accordance with relevant national laws and regulations or directives from government regulators. This information will be used only for legal and regulatory purposes and deleted promptly upon expiration of the retention period.
We promise that all data retention and processing will be performed in a secure environment to prevent unauthorized access and disclosure. We will also regularly review and purge no longer needed information, maintain minimal data storage, and contribute to building a secure and trustworthy service environment.
As Mayao Lite's business continues to grow and improve, and as relevant laws, regulations, and regulatory requirements evolve, we may adjust and update this Privacy Policy from time to time. This is to better protect your personal information, enhance service quality, and ensure that our privacy protection measures remain in line with the latest legal standards and industry best practices.
Whenever there are changes to this Privacy Policy, we will promptly release the latest version, detailing the new or revised terms and measures. The new policy will take effect immediately upon release and apply to all users who continue to use the app.
To ensure you are up to date on policy changes, we recommend that you regularly visit this Privacy Policy page for updates. We may also notify you of important policy changes through in-app notifications, emails, or other appropriate means.
If you continue to use Mayao Lite after the Privacy Policy is updated, you will be deemed to have read, understood, and agreed to the updated terms. If you disagree with the new policy, we recommend that you cease using our services and contact us for further assistance.
If you have any questions, suggestions, or complaints regarding this Privacy Policy or our practices regarding personal information protection, please feel free to contact us. Your feedback is an important driver of improvement, and we are committed to providing you with timely and professional service support.
Email Address: Please send your questions or suggestions to alexanderiky@gmail.com. Our customer service team will carefully review every email and respond to you promptly.
Developer name: Alexanderkoloz
We value your privacy and user experience and welcome your valuable feedback and suggestions. Mayao Lite will continue to optimize its service processes and enhance information security management, striving to create a safe, comfortable, and trustworthy social environment for you. We look forward to growing with you and building a better future together.